What To Look For In A Siding Company-81sese.com

Interior-Decorating If youre a homeowner, then the decision to have siding installed is most likely a multi-step process. First, youll need to decide if youve got the funds for it. Next, youll need to do some research to determine what type of siding you generally prefer. Finally and most importantly youll need to find the right siding company. While experience and excellence in craftsmanship are important things to look for in a siding company, theres another factor that is equally crucial: good customer service. As a business owner, Ruben Jeruco of New Jerseys Jeruco Exteriors feels that impeccable customer service is an absolute must. Here are a few reasons why: Siding installation isnt cheap: Siding installation, even with lower cost materials, is a relatively hefty expense in the grand scheme of home improvement projects. Jeruco understands that his customers are paying a fair amount of money in exchange for his companys services, a sacrifice that is not easy for some. As such, he feels that his customers deserve to be treated with respect throughout the entire process, from consultation to completion. Siding installation isnt subtle: When it comes to siding, the installation process will often interrupt a customers daily routine. Customers therefore deserve to be kept in the loop about the progress of the installation and should be promptly notified of any delays. According to Jeruco, a contractor who simply doesnt show up on a scheduled date without calling first is being outright disrespectful. The job doesnt end once the final pieces are installed Siding requires continued maintenance throughout the years, and each customer should be made to feel that he can contact his siding company with questions about upkeep as they arise. Many siding projects require repairs down the line, and while some companies might not go out of their way to cater to an old customer, a good siding company will do its best to respond to such requests as expeditiously as possible. So how can you, as a customer, predict what kind of service youll receive from your siding company? Mr. Jeruco has a few suggestions. Talk to people who have used the company before. Contractors get good or bad reputations for a reason, so the best way to determine what type of service youll get is to consult with people who have already been through the process. Do some research on the company and, if possible, its owner. Find out how long the company has been in business and whether or not is it locally-operated. Chances are, a local company is more likely to cater to the needs of its neighbors. Find out if the company has a dedicated customer service manager. It takes a certain type of person to possess good customer service skills, and while a contractor might be quite adept at siding installation, customer communication might not be his forte. For this reason, Mr. Jeruco employs a dedicated Vice President of Customer Relations who acts as a customer liaison throughout the installation process and beyond. For many, siding is a significant investment. Every homeowner who hires a company for this purpose undoubtedly expects a job well done. And when it comes to customer service, clients should settle for nothing less than excellence. About the Author: 相关的主题文章: